Frequently Asked Questions

Yes, we offer on-site Valet parking only with in/out privileges at $37 + tax, per vehicle, per night.

No, but you can contact SuperShuttle at 1-800-258-3826.

While not included, the hotel does offer an on-site paid al la carte breakfast everyday!

Check In is at 4:00pm and Check Out is at 11:00am

Riverwalk access is across the street right next to the hotel.

All the Riverwalk Resturants are within a 5-15 min walk of the hotel.

The Alamo is about a 15 min walk North-East from the hotel.

Yes, we currently only offer Valet Parking at $35 per vehicle per night plus tax.

Yes.

Outside, but surrounded by the hotel in a courtyard.

At the moment, our gym is closed.

Yes, at $75 per night up to $375. Cash is NOT accepted.

No. If smoking is discovered in room, a fee of $250 will be applied and guest will be asked to leave the property and pay for remainder of stay.

Yes, we have our restaurant and bar called The Gavel open Sunday - Thursday from 4:00 PM - Midnight and Friday - Saturday from 4:00 PM - 2:00 AM. Food is served from 4:00 PM - 11:00 PM.

Yes, we have our bar and restaurant called The Gavel open Sunday - Thursday from 4:00 PM - Midnight and Friday - Saturday from 4:00 PM - 2:00 AM. Food is served from 4:00 PM - 11:00 PM.

The Convention Center is about a 15-20 min walk from the hotel.

The Alamo Dome is about 1.5 miles from the hotel.

No, only service animals. If pets are discovered in room, a fee of $250 will be applied and guest will be asked to leave the property and pay for remainder of stay.

Yes, you can keep your car parking in the garage until 3:00pm day of Check Out.

There are city parking lots near by, but their prices vary depending on the day. There are also meters on the streets beside the hotel.

Our clearance for the parking garage is 7 feet.

Cancellation must be made 48 prior to arrival or one nights room and tax will be charged

Yes.

You can contact the FD ahead of time to make a request to check in early as long as the room is ready, but this is just a request and is not guaranteed. Check in is guaranteed at 4:00pm.

Late check out can be request the day of check out based on occupancy. Check out is at 11:00 AM and unless approved, charges of $25 every 30 minutes after up untill 2PM will be applied, thereafter: RACK rate room & taxes for that night will be charged.

21 in the minimum age to check in. 

Yes, we do accept discounts like AARP and Military as long as this is promted to the hotel upon the booking of the room.

Yes we have same day dry cleaning as long as it is dropped off by 8:00 AM that morning.

Yes.